Refund policy

At Off Market Boutique, we want you to love your purchase! Please review our return and refund policy below:

Returns & Exchanges

• We accept returns within 30 days of delivery.

• Items must be unused, unwashed, and in original packaging with tags attached.

• Final sale, swimwear, bodysuits, lingerie, and accessories are non-returnable.

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

Refunds

• Once your return is received and approved, a refund will be processed to your original payment method within 5-7 business days.

• Shipping costs are non-refundable, and return shipping is the customer’s responsibility unless the item is defective.

• Refunds may take additional time depending on your bank or payment provider.

How to Start a Return

1. Email us at shopoffmarketboutique@gmail.com with your order number and reason for return.

2. We will provide return instructions and the shipping address.

3. Ship the item back, and once received, we will process your refund.

📩 Need Help? Contact us at shopoffmarketboutique@gmail.com for any return inquiries.